Returns & Exchanges
At HYDRAVA ELECTROLYTES, we want you to feel as refreshed as our brand; if your fashion purchase doesn't meet your expectations, you can return or exchange items within 30 days of delivery. All apparel must be in its original, unworn condition with tags attached to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in their original packaging, ensuring all designer tags and hygiene seals are intact and included.
- 3.Label and Ship
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our warehouse inspects your return, we will process your refund or ship your exchange within 5-7 business days to your original payment method.